Please check the package details for package inclusion.

A 30%-50% deposit is required at the time of booking. We will confirm the trip's status at least two weeks before departure, at which time the remaining balance will be collected.

1. Cancellation by the Customer:
The participant may cancel the contract before the start of the tour. Compensation must be made according to the following schedule:
- More than 41 days before the tour begins: A cancellation fee of 5% of the total tour price.
- 31 to 40 days before the tour begins: A cancellation fee of 10% of the total tour price.
- 21 to 30 days before the tour begins: A cancellation fee of 20% of the total tour price.
- 2 to 20 days before the tour begins: A cancellation fee of 30% of the total tour price.
- 1 day before the tour begins: A cancellation fee of 50% of the total tour price.
- On the day the tour begins or after, or if the participant does not show up without prior notice: A cancellation fee of 100% of the total tour price.

2. Cancellation by the Travel Agency:
If the travel agency cancels the tour due to unforeseen circumstances (e.g., natural disasters, political unrest, etc.), the full payment will be refunded or can be used for a future booking, based on the customer's preference.

Refund Process:
Refunds, if applicable, will be processed within 14 business days, based on the original payment method.

Once payment is successfully completed, you will receive a confirmation email. You can also check the status of your booking on our website.

We provide basic Taiwan travel liability insurance (only during the itinerary). However, we strongly recommend purchasing additional travel insurance for your entire trip to Taiwan for comprehensive coverage.

Yes, absolutely. If you require additional hotel nights, please contact us, and we will assist with the booking and provide a quote based on your needs.

Yes, we do accommodate dietary restrictions such as food allergies, vegan, vegetarian, etc. Please inform us of any dietary restrictions at the time of booking so we can ensure there are alternative meal choices.

Mandarin Chinese is the official language. English is commonly understood in tourist areas.

The official currency of Taiwan is the New Taiwan Dollar (TWD). It is recommended to prepare some TWD cash for traveling in Taiwan, as smaller vendors, local markets, and rural areas may not accept credit cards. However, credit cards are widely accepted at hotels, larger restaurants, department stores, and tourist attractions.

Taiwan offers a diverse range of attractions, including:

- Taipei 101
- Jiufen Old Street
- Taroko Gorge
- Sun Moon Lake
- Alishan National Scenic Area